Amazon’s Game Streaming Service to Cut Access to Purchased Titles Without Refunds

Amazon Luna, the company’s under-the-radar game streaming service, is undergoing significant changes once again. This time, Amazon is eliminating the option to purchase new games directly through the platform or to sign up for third-party subscriptions like EA Play. Starting in June, any games you previously bought on Luna will no longer be accessible via streaming, and there will be no refunds issued.

On April 10, Amazon stated that it is “always looking for ways to better serve our players” and that feedback has shown a desire for “easy access to great games.” With more content now available through Amazon Prime, the company has decided that the best way to “serve” users is to strip away most of Luna’s gaming options and cut off access to previously purchased games. Does this feel like better service to you?

Effective immediately, Amazon will no longer allow individual game purchases or new third-party subscriptions. You can still play the games you bought on Luna for a limited time, but come June 10, that feature will be completely removed. If you linked your Luna account to services like Ubisoft or EA, you can continue playing your purchased games through those platforms. However, if you don’t have a device that can run these games natively—and many Luna users may have opted for streaming specifically—you’ll effectively lose access to your games in June unless you invest in hardware to play titles like Star Wars Outlaws or find an alternative streaming solution.

Additionally, Amazon is not providing refunds for any games purchased through Luna. In contrast, when Google shut down its streaming service, Stadia, it did refund game purchases.

Since its launch in 2020, Amazon Luna has struggled to gain traction, with the company grappling to define its purpose. Initially positioned as a competitor to Stadia, it aimed to provide access to a variety of third-party games, but that strategy didn’t pan out. In 2025, Amazon announced a shift in focus for Luna towards casual games similar to those found in Jackbox.

This latest overhaul further narrows the service’s focus to these types of games, with everything available on the platform being organized into different subscription tiers, akin to Game Pass.

This situation serves as a stark reminder to avoid purchasing video games through streaming services. At least with digital downloads, you can play offline and back up your games for future use. With platforms like Luna and Stadia, you’re entirely at the mercy of the company’s decisions, which can often be driven by greed. Given the track record of tech giants and game publishers, that’s a gamble not worth taking.