Amazon’s delivery driver smart glasses are said to capture photos nearly all the time.

Amazon’s delivery process may soon include a new twist: drivers equipped with smart glasses that capture images of their surroundings, including people and private property. Reports indicate that these glasses could take “several thousand captures in a single driver’s typical shift,” with the intention of uploading the data to Amazon’s AI Wellspring platform. When questioned about whether customers could opt-out of this feature, an Amazon representative stated, “We haven’t thought about that.”

The representative emphasized that the data collected is meant solely to “enhance the delivery process,” insisting that the goal is not surveillance. However, this isn’t the first time Amazon’s delivery drivers have faced scrutiny from surveillance technology. They’ve previously reported issues with AI cameras in their vehicles, such as failing to recognize secured seat belts and requiring drivers to pull over for minor breaks, alongside incidents of leaked footage.

Additionally, it was mentioned that Amazon’s systems would blur out any identifiable individuals and license plates in the images before they undergo human review. While it was confirmed that “images from the smart glasses could be obtained with a warrant,” details on how long these images will be stored remain unclear. Customers will reportedly not have access to view or request the deletion of any images Amazon may have of them or their property.

The quality of the images captured by the glasses is expected to be similar to the quick snapshots drivers currently take when delivering packages. Amazon plans to deploy an additional 20,000 pairs of these glasses by the end of 2027, with drivers in a pilot program already completing over 275,000 deliveries while using them.