PS5 Fans Voice Frustrations During Sony’s State of Play Event

In early September 2026, Sony revealed a new harassment policy in Japan aimed at curbing certain behaviors among its customers. The company stated that if PlayStation fans violated these rules, it could involve law enforcement or pursue legal action against those responsible. Many interpreted this move as Sony’s response to the backlash over its decision to cease physical PlayStation 5 disc production in 2028. However, just days after the announcement, fans continued to voice their frustrations loudly.

On Thursday, Sony held its latest State of Play presentation, showcasing upcoming games and hardware for PlayStation platforms. Highlights included the unveiling of a PlayStation Lego set and the release date for Final Fantasy 7 Revelation. Yet, the YouTube chat seemed more focused on other issues, with many messages calling for an announcement of Destiny 3 or expressing sentiments like “NO DISC NO BUY.” The chat was also flooded with CD emoji spam. While the chat history is no longer accessible, the YouTube comments have taken up the cause.

One of the top comments read, “We are protesting our consumer rights!” Another user remarked, “‘Play has no limits’ unless you actually want to own the games you buy… smh.” A third added, “I love DISCovering new games in state of plays!”

This strong backlash is partly fueled by Sony’s recent court argument that people do not truly own their digital games. Coupled with the new policy, this has intensified some fans’ resolve.

The policy outlines that Sony will not tolerate harmful behaviors, such as threatening employees or discrimination. It also prohibits persistent demands that are unrelated to products or services.

Another factor contributing to the Thursday event’s controversy is that, aside from Grand Theft Auto 6 and Marvel’s Wolverine, Sony’s lineup appears sparse. Many viewers expressed disappointment with the presentation, leaving little to divert attention from the ongoing issues.

“The live chat being left on was the most entertaining part of the stream,” one viewer commented. “This State of Play could have been an email,” another quipped.